Here are some common answers to questions about installing your new Stairlift from Cambridge Stairlifts.
To install a Stairlift, a track is attached on brackets that support the rail. This keeps the rail elevated from the stairs. The brackets are attached to the treads of the stairs with between 2 and 5 screws (per bracket). This means there will be no damage to the bannister or walls surrounding the staircase. The Stairlifts are always installed at a reasonable distance from the wall or bannister to prevent any scuffing or scraping.
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HOW LONG WILL THE WORK TAKE?
You may be surprised by how quickly your Stairlift can be supplied and fitted – often within a week of the first call. Stairlifts usually take only a few hours to fit. This includes teaching the users how to properly use, clean and maintain their new Stairlift.
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HOW MUCH MESS IS CAUSED DURING THE INSTALLATION?
Lifts are attached to the stairs rather than the wall, and do not involve any major building work, we will tidy up after the lift is fitted, and you shouldn’t have to repaint or redecorate afterwards.
As the brackets hold the track above the floor, it should not damage a carpet. The support screws also go through the carpet, so there is no need for the carpet to be lifted and refitted. With very few screws attaching the Stairlift to the stairs there should be no impact on the structural integrity of your stairs.
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HOW DO YOU ASSESS WHAT WORK IS REQUIRED?
Once you’ve booked your home visit, our surveyor will come to your home to help you decide which Stairlift is best for you. It will be useful to have answers ready to the following questions to inform your decision:
– Are you able to bend your knees and travel in a seated position?
– Will it be best for you to travel in a seated or standing position?
– If you prefer a standing Stairlift, will there be enough headroom?
– How wide is your staircase?
– Do you have the dexterity in your hands to operate the remote control?
– Are there any potential obstructions near the staircase?
If you don’t know the answers to these questions, the surveyor will be able to help you. You may wish to have somebody with you so that they can ask questions as well. The surveyor will make a thorough assessment of your personal requirements and the dimensions of your staircase. They will also assess the ease with which you get on and off the Stairlift.
A written quotation will be provided for the entire cost of the Stairlift, including installation. You may be exempt from paying VAT, so ask the representative if you are eligible. After-care services will also be explained to you, such as Stairlift warranty and repairs. After that, you will be left to make your decision independently.
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